PDF Ebook , by Nick Loper
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, by Nick Loper
PDF Ebook , by Nick Loper
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Product details
File Size: 553 KB
Print Length: 140 pages
Publication Date: January 16, 2014
Sold by: Amazon Digital Services LLC
Language: English
ASIN: B008WAKDAC
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Amazon Best Sellers Rank:
#239,836 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
What would you be prepared to do to regain control of your life at a surprisingly low cost?If you have never considered a virtual assistant (VA,) it might well be worth your while to consider one. A VA is someone who works for you remotely. In our connected, global society with relatively low telecommunications costs, a VA can assistant you from almost everywhere, with almost anything that does not require a physical presence. Having a VA is a way to get what you need to be done more effectively than you could.They come in three types: the task-based, the project-based, and the virtual employee.A task-based assistant usually sells a monthly package that includes a set number of requests. These could be arranging meetings or adding contact addresses.A project-based virtual assistant is usually a freelance contractor who helps you with a one-time project. You might need a website designed, some articles written, or an iPhone app programmed. The big projects attract more money and require a more careful review of the candidate.A virtual employee is a part-time or full-time worker in the business. They bear a similar resemblance to an in-house employee, except that they work remotely.“I had trust issues over letting someone new into my operation and trade secrets,†Confesses the author, Nick Loper. “I thought whoever I hired would do poor quality work - or worse - copy my idea!â€In the nine years he has used outsourced part or full-time VAs, he has “never once had this be an issue.†If you have concerns about letting a stranger see your trade secrets, you can always insist on a non-disclosure or non-compete agreement.With a home-based VA, the only security you have is a person’s integrity. However, an unreliable individual is as likely to reside at the end of your corridor as on the other side of the world.There is always a need to interview the candidates, and technology has made this easier. You could confirm the person’s credentials on Google, LinkedIn, Facebook, or Twitter by what other people say about them. Then there is always Skype for the face-to-face interview. It is on Skype that you can uncover any potential language barriers and misunderstandings.Interviewing candidates for a VA position is no different to interviewing an in-house candidate. VAs are best used for work that can be broken down into specific activities. They, too, can be given tasks to perform to see how well they execute on these tasks, exactly as you would with an in-house candidate.The rule that “you get what you pay for†generally applies, so hire the best talent you can afford. That is not to imply that there are not any high-value, bargain VAs on the market.What should you outsource first? You would need to “know yourself,†what you are good at and what you dislike, what makes you money, and what does not. Start with those chores you do not enjoy, and from which you do not make money. Outsourcing is about using resources efficiently.The author reports that he “spends a week tracking how I spent my time. I wrote down each activity and the amount of time I spent on it. Try it for a day; you might be surprised with the results.†This is a good way to identify what should be outsourced. He lists 168 items.The debate in the field centres about using an agency or going directly to a home-based VA. An agency is clearly preferable in the case of tasks that are intermittent, and time-based. An agency will employ a number of people who are available; a home-based VA may not always be available. If you are employing a full or half-day VA, then the only advantage is the security of tenure, which is in your hands.The book lists many sites for home-based VAs as well as agencies. There are a number of South African agencies, but they tend to specialise in telephone answering and transcription. Distance is not a problem as location is virtually irrelevant.It undoubtedly takes time to hire and train a new VA, but it takes as much time to do so with a person who will sit in your office. With a VA, by contrast, you will not be paying for space, and not for a computer. VAs are not only able to perform basic tasks; they can as easily be engaged to do research and develop a marketing plan. The only difference is the time spent on the training, which is, if you intend a long-term relationship, worth the effort.“If a virtual assistant can save you even an hour a day wouldn’t that be worthwhile?†asks Loper.It is a question worth considering.Readability Light +---- SeriousInsights High ---+- LowPractical High -+--- Low*Ian Mann of Gateways consults internationally on leadership and strategy and is the author of Strategy that Works.
He seems weighted toward using companies who have a 'stable' of virtual assistants, but also has worked with individuals. He has worked with and can speak about virtual assistants in many countries; both men and women.Loper addresses many concerns about security with solid advice as well as certifications and organizations that represent credibility for the virtual assistant. While there is no doubt that rates are important and we all know the differences in standards of living can lead to some lower and higher rates, I wish he hadn't used numbers. Figures change constantly and the numbers he used can become a 'standard' that new business people expect when beginning to work with virtual assistants. Loper also implies it is common to hire someone at low rates, but only barely discusses the point that the lower rate people may also be offering services that have demanded a lower investment in time and equipment for them. He recommends asking the virtual assistant applicants to do some tasks as an experiment. These are not necessarily free work, but more of a test. He uses the term resume and most virtual assistants use the term profile, but I believe this isn't a deal breaker once the need is defined. Clients need to know where and how a virtual assistant has or has not worked.The author wins all five stars for me in other similar reviews because he devotes a large part of the book to way an entrepreneur can sensibly take charge of business and the virtual assistant relationship. The leadership people I've worked with have been other virtual assistants as a subcontractor. Clients right out of the box have not been able or willing to do this and it has left me at a disadvantage more than once. Beginning at the beginning, Loper recommends working out a mission statement for the business, then building a management manual so that the plan is all worked out before the virtual assistant comes on board. The plans are all living and expectations are for change, but there are fewer surprises with a system of some sort in place.I found the book to be sensibly structured from first learning what a virtual assistant is and that outsourcing is not a dirty word through the analysis of need and the structure of a sound leadership plan that doesn't leave anyone hanging. It is sweet that he recommends appreciation, bonuses and fair pay practices for the virtual assistant. It would almost seem there could be a place for a personnel virtual professional who could help a business get set up for a virtual assistant, then perhaps hand off the tasks to a different person and move on to the next business. Or stay and help build a strong business.While this book was written for the client, I read it because I wanted some more information that could make my virtual business stronger and help me in better marketing practices. Even as some details may become more dated or obsolete, there is a useful foundation in the book for readers. I'm glad I have it and recommend it for those reasons. I'm sure I will be referring to parts of it in the future. I will be writing reviews of the book at BarJD.com and at GoodReads, while I have reviewed the book at The Naked VA.
I have finished the book in one sitting and it seemed to me very general and vague. I have bought the book with the expectation that it will provide me with resources to manage virtual assistants instead of a general management book. the first several chapters it just lists why and how to hire a virtual assistant. Then the next half is just common sense advice such as be a good communicator, know how to delegate effectively..etc.What it didn't have is templates to use, resources, example of workflows that works very well with the VA, how handle issues or problems. Even his advice about hiring a VA is very general. For instance, he doesent provide details in how to test the VA? Examples how to test them? What should I be looking for in a VA? His advice in a nutshell just talk to the va and he listed 5 - 6 questions.Overall, for people who never managed people before the book will be useful. But for those of us have already managed people it wont be. The book was touching the subject of hiring and managing more than tackling the issues and providing clear guidelines for managing VA.
I first learned about Nick through his podcast, The Side Hustle Show, and knew he produced great content. This book is no exception. As a lifestyle business owner, having a great team is imperative and outsourcing is an incredibly cost effective and reliable way to get the best team in place. I love how Nick addresses the ethics of outsourcing right away. After the great start, Nick goes on to answer pretty much any question you could have when it comes to outsourcing. Nick ends with a clever spin on the 7 Habits but for outsourcing. If you're new to outsourcing or need to become more effective in your team building, then this book is for you.
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